Covid Safety Protocols

The covid-19 pandemic has provided us with so many unique challenges, we don’t need to discuss them here.

As for getting a mortgage, the industry has been able to adapt to these challenges and offer you several different ways to keep us all safe. Minimizing to eliminating the need to meet with you face to face while still offering the same level of service and security required for what will likely be the largest transaction that you will make in your lifetime.

If your comfortable with most forms of technology, we can complete the mortgage with no need to meet face to face. Video calls or phone calls to discuss your needs and answer any questions that you have, scanning and sending documents electronically and even digitally signing your documents in the comfort of your residence.

However, if you’re not comfortable with any of these methods, don’t worry. We can find ways to handle them in more traditional methods while still eliminating the need to meet. If you don’t have a scanner or know how to scan documents into pdf format, then I can arrange to pick up the documents from your home or work at a time that is convenient and safe. For example, you collect the documents that the lender needs to approve your mortgage and put them into an large envelop. We will arrange a time at your work or home that I will stop by. I’ll call you to let you know that I am there and you’ll place the documents, for example into your mailbox, which I can then safely pick up while you are able to make sure that I have received them. Another solution that I have found that works well, is for me to meet you at your work, I remain in my car and allow you to drop the envelop through my passenger window. We both have masks on and due to being outside, greatly reducing the possibility of transmitting the virus.